Terms and Conditions
Any booking you make is between you and The Gruoch Company Limited.
Before you start reading all of this please understand that we understand that most people go about the world in a good and pleasant fashion. We hope that you will book, and come, and enjoy your stay and then want to return on other occasions. We hope that you will think we are nice people. You will understand that we must take care of as many eventualities that we can foresee so here are things which we have thought of up until now.
Before you read on we hope the cost is not the first stumbling block The 'Room Rate' is £65.00 Per Night 15:00 hours to 10:00 hours maximum two people. There are places which charge more and you might find some places who charge less. You may book up to fourteen nights in one booking.
You may make one booking at a time. You can make as many bookngs as you would like. Each booking is separate. Multiple bookings do not constitute a 'package'.
You agree that your booking is for the sole purpose of holiday accommodation and accept that you are not offered any rights to the property other than the right to occupy the property as holiday accommodation for the period of your booking. No booking is in any way a 'Tenancy Agreement', you and the other member of your party are 'Non-Tenant Occupier/s' for the duration of your stay.
All bookings depend on the property being available. You as the person in making the booking must be eighteen years old or more at the time of booking. Burns Holiday Cottage has accommodation for two adults only. If you are booking for yourself and another person the other person must authorise you to make the booking on the basis of these booking conditions on there behalf. By making a booking you confirm that you are authorised to make the booking and that the other person you are booking for will be governed by these booking conditions.
Please be certain you understand that what you hiring for your holiday. This is a 'one room cottage', a 'bed sitting room'. All you require is in one room. Therefore, space is limited, the size of the toilet and shower area is not as great as you might find in some other places. If you need a lot of space because of your personal circumstances this accommodation may not be for you. You are welcome to call and discuss the idea 0044 75 399 88 720.
You are responsible for making payments in full for the charges incurred for this booking and any charges for products that you may be able to purchase at Burns Cottage. You are also responsible for charges which may be incurred should there be any damage to Burns Holiday Cottage or the equipment and goods appertaining to it.
As long as the property is available and we have received full payment from you, we will give you written confirmation as soon as reasonably possible. This confirmation will show your booking details, the amount you have paid. Your binding contract will begin when we issue you with the written confirmation. We will give you written confirmation either by post or by email. We have the right to refuse any booking before we send you your written confirmation.
You agree to make sure we have up to date contact details for you. Address, Email, Telephone. We will not pass or sell these details to anyone.
As soon as you receive your confirmation, you must check the details carefully. If anything is not correct, you must tell us immediately.
Even if we have sent a written confirmation, we have the right to cancel a booking where there are reasonable grounds to believe that (i) it is not legitimate (ii) you are likely to breach any of our booking conditions (iii) information supplied by you in relation to your booking is incorrect (iv) you have behaved in a vexatious, abusive or unlawful manner to owners, suppliers or to our staff. If we cancel your booking, we will tell you in writing and we will have no legal responsibility to you.
A link on the bottom of this page will take you to our calendar
you may choose from dates for your stay from those with a white background.
Dates with a red background are already booked. Clicking the calendar will do nothing
please note your dates and type them in on the form on the page after the calendar.
Cancellations. If you have to cancel your booking, you must phone us on this number 0044 75 399 88 720 as soon as possible. Or Email email@example.com The day we receive your notice by phone, or once we have read your Email, to cancel is the date on which we will cancel your booking.
We advise you to take travel insurance.
Later in this web site you will find some companies who offer travel insurance.
Pricing may increase or reduced prices at any time. The price you are charged at the time of booking is confirmed at that moment and will not be altered once you have paid. You must check the price and all other details at the time of booking and make sure they are correct. Prices quoted include all charges and any taxes or government charges which may apply to your booking at the time it is made. The price is for the holiday bed-sit Burns Cottage as a whole and are not on a per person basis, this means the charge is the same for one or two persons staying at one time. The maximum number who can stay is two.
We do not accept deposits if you wish to book you book. First come first serve.
Brochure or website details. We aim to make sure that the information provided by is presented accurately on our website, in brochures and other promotional literature or material we produce and provide. It is intended to present a general idea of the property. Not all details of the relevant facilities may be included. Furthermore, there may be small differences between the actual property and its description. This is usually because we are always trying to improve services and facilities. Occasionally, problems mean that some facilities or services are not available or may be restricted. If this happens, we will tell you as soon as reasonably practical after we become aware of the situation. We cannot accept responsibility for any changes or closures to local services or attractions mentioned in the brochure or on our website, by our advisers or advertised elsewhere. We make reasonable efforts to make sure that information we give you about Burns Cottage and its facilities or services, as well as advertised travel and other services, is accurate and complete on the date given. We cannot accept responsibility for any inaccurate, incomplete or misleading information about Burns Cottage or its facilities and services.
Wi-Fi an available facility at Burns Cottage. Bookings are not accepted if they are wholly reliant on the uninterrupted, unlimited provision of Wi-Fi.
Please be aware that there is no wardrobe, there are hangers on the doors some with dust covers. There is storage space under the bed for cases and bags.
We cannot be held responsible for noise or disturbance which comes from beyond the boundaries of the property or which is beyond the owner's control. Having written this life is very quiet here, if you normally reside in a town you may well find it to be very, very, very quiet here. If we know about a problem before you arrive, we will contact you to let you know.
In the unlikely event of a breakdown of mechanical equipment such as pumps, boilers or other equipment we will do all we can to restore functions with the minimum of delay. We cannot be held liable should there be a failure of public utilities such as water, gas or electricity. We will do what we can to encourage third parties to restore services as soon as they can.
Disabilities and medical problems If you or the other member of your party has any medical problem or disability that may affect your booking, please tell us before you make your booking and give us full details in writing as early as possible before you travel. If we feel that the properly cannot meet a personís particular needs, we can refuse or cancel the reservation.
The toilet functions by the use of a macerator, these are widely advertised and allow a normal toilet to function
in places that would not otherwise be possible. By making a booking at Burns Cottage you agree that you will
allow only human waste, toilet paper and the water from the toilet cistern to enter the toilet. If
any other object/s should fall into the toilet bowl you must remove the object/s and will not flush the toilet
before the object/s has been removed from the toilet bowl. Plastic gloves will be available
for such an event. You must also agree that you will not try to open the macerator, it contains a sharp blade
and you could sustain an injury should you do this. It is powered by a 240 volt
electrical supply, this could
harm you if you attempt to open the macerator.
Fire Safety is of paramount importance. The Holiday Bed Sitting Room has cooking equipment provided. You must agree to use this equipment in proper fashion. You must not introduce other equipment such as deep fat fryers. All the items we provide have been PAT tested and they have been secured, you must make no attempt to alter the position of any electrical item that we have provided. That is with the exception of the free standing oil filled radiator, which, should you need to use it, should be stood so that it is not touching anything else. You must not use it for drying clothes. The iron and the hair drier are also items which are moverable you agree to do so with care. Naked flames, candles and smoking, including e-cigarettes are forbidden in Burns Cottage.
Arrival time after 15:00 before the first night of your stay. Departure by 10:00 on the morning after the last night of your stay. Unless other arrangements have be made with you. Should you fail to arrive by 12:00 noon on the day following the start of your stay we will consider that you have abandoned your stay. Please call 0044 75 399 88 720 should you find yourself in difficulties which delay your arrival. No refunds will be paid.
Behaviour: You and the other member of your party agree:
If you do any of these things, we may refuse to hand over the property to you, or we can repossess it. If we do this, we will treat this as you cancelling the booking. In these situations you will not receive a refund of any money you have paid for your booking. We will not be legally responsible to you as a result of this situation, we will not, for example, cover any costs or expenses you have to pay due to not being able to stay in the property, such as the cost of finding other accommodation.
Please check and sign an inventory of the property and its contents on arrival at the property. If you discover that anything is missing or damaged on arrival please notify us immediately.
We are allowed to enter the property at any time for any reason.
To accept your booking we need to collect personal information about you
name, address, telephone numbers, email addresses etc. You agree to us
holding this information about you before and after your stay. We will keep the data
securely and will not pass it to anyone.
We would be very happy if you would take off outdoor shoes and leave them on the rack in the entrance to avoid bringing the dirt of the outside world into the bed sitting room.
The 'Room Rate' is £65.00 Per Night 15:00 hours to 10:00 hours maximum two people.
Our registered office address is 272 Bath Street, Glasgow, G2 4JR, Scotland.
Our telephone number is 0044 75 399 88 720.
We operate under the Laws of Scotland.
If you managed to get this far, it is amazing ! So thank you.
or by telephone
0753 998 8720
or by email